Responsible gambling
Responsible Gaming at Gama Casino: Safeguarding Your Play
At Gama Casino, we understand the importance of responsible gaming and are committed to providing a safe and enjoyable experience for all our players. We want you to have fun playing your favorite games while maintaining control over your gaming habits.
Self-Exclusion
If you feel that your gaming is becoming problematic or if you're concerned about someone else's gaming habits, we encourage you to self-exclude from Gama Casino for a specified period of time. This can be done through our website by contacting our customer support team via live chat or email.
Deposit Limits
We offer deposit limits as part of our responsible gaming tools. You can set a daily, weekly, or monthly limit on your deposits, ensuring that you don't spend more than you can afford. To set a deposit limit, log in to your account and navigate to the 'Responsible Gaming' section.
Time-Outs
In addition to self-exclusion and deposit limits, we also offer time-outs as part of our responsible gaming measures. This allows you to take a break from playing at Gama Casino for a specified period of time. Time-outs can be set for 24 hours, 7 days, or 30 days.
Session Reminders
We believe in providing reminders that help you maintain control over your gaming habits. Our session reminder feature sends you notifications every 60 minutes to remind you of the time spent playing and to encourage responsible gaming practices.
Links to Support Organizations
If you're struggling with problem gaming or if you know someone who is, we provide links to reputable organizations that offer support and guidance. These include GambleAware and Canadian-specific resources such as Good Lives Ontario & NSGA HelpLine.
Account Restriction
In the event of excessive gaming habits or suspicious account activity, we reserve the right to restrict or close your account. This measure helps us prevent problem gaming behaviors and ensures a safe environment for all our players.
Additional Support Resources
We understand that sometimes you may need additional support or guidance. Our customer support team is available 24/7 to help with any questions or concerns related to responsible gaming. You can contact them via live chat, email, or phone.
By using these tools and resources, we're confident that you'll be able to enjoy your gaming experience while maintaining control over your habits. If you need further assistance or have any questions about our responsible gaming measures, please don't hesitate to reach out to us.